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The pay transparency picture is settling into its new normal. Here’s what it means for employers

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Against a backdrop of new legislation and the post-pandemic labor shortage, the rate of employers including salary information in their job listings has grown substantially in recent years.

But new data shows that momentum is fading, with the rate of pay transparency in job postings settling into its new normal as the job market shifts.

That’s according to Indeed’s Hiring Lab, which found, as of May, 59% of job postings included salary information. That’s up from 52.2% in September 2023 — but just a modest increase from 57.8% in September 2024.

Experts don’t anticipate a return to pre-pandemic levels of pay transparency in job listings — in large part due to state and local regulations — but they say there are ways employers can capitalize on the shift around salary disclosure expectations to attract stronger candidates and expedite the hiring process.

Slowing Momentum and Its Causes

Allison Shrivastava, an economist at Indeed, said while salary transparency is growing across the country, momentum has slowed year over year “as the job market has become less competitive.”

Hiring managers and recruiters have said including the information can be a differentiator for employers — but it can also cause challenges, as well. Especially, if there are discrepancies between job postings and salaries paid to existing employees. That’s one factor fueling an uptick in pay audits.

“It’s clear that prospective employees find this information valuable,” Shrivastava said. “Salary transparency can not only help a company attract talent, but it can lead to better employee-employer matches as well, as salary expectations are clear from the onset.”

Changing Candidate Expectations

Ashley Ward, founder and CEO of executive recruitment firm W Talent Solutions, said top-tier candidates increasingly expect pay transparency at the start of the hiring process, and she believes that trend will only accelerate.

She said including the information in listings tends to attract more qualified applicants who then move through the hiring process faster. It also reduces the number of candidates who drop out of the hiring process.

States Pass Laws Requiring Pay Disclosure in Job Postings

States continue to pass legislation to mandate salary information or salary ranges in job postings.

On July 1, Vermont’s pay transparency legislation went into effect, and New Jersey’s own law became effective June 1. Washington state also recently updated its laws to make employers accountable for pay transparency in job postings.

Earlier this year, Illinois mandated all job postings made by employers with 15 or more workers must include pay scale and benefit information. In Minnesota, businesses with 30 or more employees, as of Jan. 1, are required to include starting salary ranges and a general description of benefits. Open-ended salary ranges are prohibited.

Massachusetts and Maryland passed pay-transparency laws that took effect last year.

While much of the recent growth has been driven by state and local government laws that require salary information in job postings, Shrivastava said there is also likely a “spillover” effect in states with no legislation on salary transparency, which has helped to drive up the overall share.

Employer Hesitation and the Push Forward

Sheldon Arora, CEO of StaffDNA, said legislation will be a challenge for many employers.

“New laws are going to twist the knife even deeper into the wound,” Arora said.

Arora said many companies have been historically hesitant to disclose salary details publicly in listings. But those desires are now being balanced with the need to accelerate the hiring process.

Between future anticipated legislation and shifting candidate preferences, Arora’s recommendation is for employers to start disclosing salary details.

“Companies need to fill roles faster,” he said. “Anything that can speed up the process in the whole hiring ecosystem needs to be implemented.”

Lisa Dawson

PR and Communications

Healthcare organizations face some of the toughest workforce challenges: tight budgets, lean IT teams and limited tools for sourcing, hiring and onboarding staff. Add in manual scheduling, rising labor costs and high burnout, and the pressure grows. Rolling out complex systems can feel out of reach without dedicated tech support. Even simply evaluating new technology can overwhelm already stretched-thin teams.

These challenges make it clear that technology isn’t just helpful; it’s essential for healthcare organizations. Especially when they’re striving to do more with less. Not only are healthcare organizations falling short on implementing new technology, but they’re struggling to update outdated systems. A 2023 CHIME survey found that nearly 60% of hospitals use core IT systems, such as EHRs and workforce platforms, that are over a decade old. Outdated tools can’t integrate or scale, creating barriers to smarter staffing strategies. But the opportunity to modernize is real and urgent.

Tech in Patient Care Falls Short

In healthcare, technology has historically focused on clinical and patient care. Workforce management tools have taken a back seat to updating patient care systems. Yet many big tech companies have failed when it comes to customizing healthcare infrastructure and connecting patients with providers. Google Health shuttered after only three years, and Amazon’s Haven Health was intended to disrupt healthcare and health insurance but disbanded three years later.

Why the failures? It’s estimated that nearly 80% of patient data technology systems must use to create alignment is unstructured and trapped in data silos. Integration issues naturally form when there’s a lack of cohesive data that systems can share and use. Privacy considerations surrounding patient data are a challenge, as well. Across the healthcare continuum, federal and state healthcare data laws hinder how seamlessly technology can integrate with existing systems.

Why Smarter Staffing Is Now Essential

These data and integration challenges also hinder a healthcare organization’s ability to hire and deploy staff, an urgent healthcare priority. The U.S. will face a shortfall of over 3.2 million healthcare workers by 2026. At the same time, aging populations and rising chronic conditions are straining teams already stretched thin.

Smart workforce technology is becoming not just helpful, but essential. It allows organizations to move from reactive staffing to proactive workforce planning that can adapt to real-world care demands.

Global Inspiration: Japan’s AI-Driven Workforce Model

Healthcare staffing shortages aren’t just a U.S. problem. So, how are other countries addressing this issue? Countries like Japan are demonstrating what’s possible when technology is utilized not just to supplement staff, but to transform the entire workforce model. With one of the world’s oldest populations and a significant clinician shortage, Japan has adopted a proactive approach through its Healthcare AI and Robotics Center, where several institutions like Waseda University and Tokyo’s Cancer Institute Hospital are focusing on developing AI-powered hospitals.

Japan’s focus on integrating predictive analytics, robotics and data-driven scheduling across elder care and hospital systems is a response to its aging population and workforce shortages. From robotic assistants to AI-supported shift planning, Japan’s futuristic model proves that holistic tech integration, not piecemeal upgrades, creates sustainable staffing frameworks.

Rather than treating workforce tech as an IT patch for broken systems, Japan’s approach embeds these tools throughout care operations, supporting scheduling, monitoring, compliance and even direct caregiving tasks. U.S. health systems can draw critical lessons here: strategic investment in integrated platforms builds resilience, especially in a labor-constrained future.

The Power of Smart Workforce Technology

In the U.S., workforce management is becoming increasingly seen as more than a back-office function; it’s a strategic business operation directly impacting clinical outcomes and patient satisfaction. Smart technology tools are designed to improve care quality, staff satisfaction, scheduling, pay rates, compliance and much more.

For example, by using historical data, patient acuity, seasonal trends and other data points, organizations can predict their staff needs more accurately. The result is fewer gaps in scheduling, fewer overtime payouts and a flexible schedule for staff. AI-powered analytics can help healthcare leadership teams spot patterns in absenteeism, see productivity and forecast needs in multiple clinical areas in real-time. Workforce management tools can help plan scheduling proactively, rather than reactively. It’s a proven technology tool that can help drive efficiency and reduce costs.

Why So Many Are Still Behind

Despite the clear benefits, many healthcare organizations are slow to adopt smart tools that empower their workforce. Several things are holding them back from going all-in on technology:

Financial Pressures

Over half of U.S. hospitals are operating at or below break-even margins. For them, investing in new technology solutions is financially unfeasible. Scalable, subscription-based and even free workforce management tools are available, but most organizations are unaware of or lack the resources to source these products. Workforce management tools can deliver long-term return on investment for most organizations. Taking the time to understand where the value lies and which tools to invest in needs to happen.

Outdated Core Systems

Many facilities still depend on legacy technology infrastructure that lacks real-time capabilities. Many large players in the healthcare workforce management industry dominate hospital systems. Other smaller, real-time tools that offer innovative solutions to scheduling, workforce hiring, rate calculators and more are available at a fraction of the cost.

Competing Priorities and Strategic Blind Spots

Healthcare organizations and hospitals have many high-priority business objectives and regulatory demands. Digital transformation naturally falls down on the priority list, which causes them to miss improvements that can lead to long-term stability. With patient care and provider satisfaction at the top of the priority mountain, technology changes can be easily missed or shoved to the side when other business objectives are perceived to “move the needle” more.

Poor Change Management

Even the best technology efforts can fail without the right strategy for adoption and support from senior leadership. Resistance from staff, lack of training, or poor rollout communication can undermine success. Effective change management—clear leadership, role-based training and feedback loops—is essential.

Faster than the speed of technology

Change needs to come quickly to healthcare organizations in terms of managing their workforce efficiently. Smart technologies like predictive analytics, AI-assisted scheduling and mobile platforms will define this next era. These tools don’t just optimize operations but empower workers and elevate care quality.

Slow technology adoption continues to hold back the full potential of the healthcare ecosystem. Japan again offers a clear example: they had one of the slowest adoption rates of remote workers (19% of companies offered remote work) in 2019. Within just three weeks of the crisis, their remote work population doubled (49%), proving that technological transformation can happen fast when urgency strikes. The lesson is clear: healthcare organizations need to modernize faster for the sake of their workforce and the patients who rely on providers to deliver care.

 

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